Your Shopify store should be making you money. But if sales aren't where they should be, you've likely got one of these common problems.
Let's fix them.
Your Site Loads Too Slowly
Nobody waits for slow websites. If your store takes more than three seconds to load, you're losing customers before they even see your products.
Common culprits:
- Massive, unoptimised images
- Too many apps running in the background
- Bloated theme code
Fix it by compressing your images, removing unused apps, and cleaning up your theme. Sometimes you need a developer to properly optimise the code. It's worth it.
Your Mobile Experience Is Terrible
Most of your visitors are on mobile. If your store looks broken on a phone, you're throwing money away.
Check for these issues:
- Buttons too small to tap easily
- Text that's impossible to read without zooming
- Images that don't resize properly
- Pop-ups that won't close on mobile
Test your store on actual phones, not just desktop browser tools. Better yet, ask friends to try buying something and watch where they struggle.
Your Checkout Process Confuses People
You've got them all the way to checkout. Don't lose them now.
The worst mistakes:
- Forcing account creation before purchase
- Hidden shipping costs that appear at the last step
- Limited payment options
- Complicated forms asking for unnecessary information
Enable guest checkout. Show shipping costs early. Accept multiple payment methods including digital wallets. Keep forms simple.
Stop Losing Sales
These problems are fixable. Most take a few hours of focused work, not weeks.
If you're based in London or elsewhere in the UK and need help sorting these issues properly, we specialise in Shopify optimisation. We find what's broken, fix it, and get your store converting better.
No jargon. No unnecessary add-ons. Just practical fixes that actually improve your bottom line.